Customer guidance
Contact
Every inquiry — accounts, orders, activation, or anything else — is handled by email. Write to the address below and our team will review and reply.
Email us[email protected]Send questions about accounts, orders, activation, and general topics. For order questions, include the order reference—not the private tracking link.Support hours
Requests accepted by email
Response time
Timing varies with the question and any required review.
Contact us safelyNever include passwords, private keys, seed phrases, or full card details in an email.